Business problems we solve

Flexible working can help to solve some of today’s most important business problems.

Developing a flexible working culture helps both businesses and employees thrive while also helping to address some of Scotland’s big societal and economic challenges.

With the current COVID-19 pandemic, many businesses are being forced – often for the first time – to adopt a home working strategy. Staying connected and maintaining team dynamics can be challenging, especially when remote working is not the norm for you.

Contact us about support to manage through the COVID-19 health crisis.

Business challenges and flexible working

Here are some of the business problems flexibility works can help you to address.

Business continuity

  • Businesses come up against challenges that require adaptability and flexibility all the time. Never has this been more apparent than with the recent global health crisis.
  • Adopting flexible working practices that allow your business to be agile under such changing circumstances can be key to sustaining business performance.
  • Be it working from home, or employing people to work whenever they need to, flexible working should be part of your business continuity plan for the future.


  • 9 in 10 employees consider flexible working to be a key motivator to their productivity at work (Family Friendly Working Scotland YouGov poll, 2018).
  • 81% of those who have access to remote working believe it increases their productivity (HSBC, 2017).
  • Pursuit Marketing in Glasgow has reported an increase of 29% per month since moving to an innovative flexible working model including a 4 day working week.

Retention and Progression

  • Three quarters of people in Scotland either work flexibly or wish they could.
  • If flexibility doesn’t exist across the organisation, people cannot progress. Many end up trapped below their skill level or leave.
  • Replacing an employee is expensive. And having talented people working in roles where they are overqualified is bad for motivation and productivity.
  • Offering flexible opportunities at all levels of the organisation retains good people.

Talent and Attraction

  • Flexible working is key for employees; 75% of people in Scotland would like to work flexibly (Family Friendly Working Scotland)
  • 92% of young people now say they want to work flexibly (Timewise).
  • However, only 1 in 8 jobs in Scotland are advertised as flexible jobs. (Flexible Jobs Index for Scotland 2017)
  • Many people are trapped in lower paid roles with little opportunity to progress.
  • Failure to talk about flexible working as part of the recruitment conversation, may result in missing out on talented people.
  • Advertise new roles as open to flexible working and see the number of high quality applications increase significantly.

Well being

  • Ill health in the working-age population has been estimated to cost the British economy £100 billion a year (CBI).
  • Sickness absence costs UK businesses an estimated £29 billion each year and the average number of days lost per year is 6.3 days.
  • 71% of SMEs questioned in a survey commissioned by Moorpay say absence is having a big impact on profitability.
  • Employees who have health issues or family responsibilities or other obligations to meet are less likely to be absent from work on a regular basis if flexible working is offered.

Inclusion and diversity

  • Research tells us that having an inclusive workforce helps businesses be more successful. Flexible working improves participation by various groups of people.
  • Greater equality of opportunity for people in work will also make a real difference to the lives of those who suffer disadvantage and it will also boost Scotland’s economy and enhance the quality of life for everyone.

Gender pay gap

  • This is a complex issue but the more senior women you have, the smaller this gap becomes. Flexible working across your organisation is the answer.