Employee Stories:

Doug Frame

Father Doug Frame, 54, is a business development manager for IT firm Quorum. He works part-time hours in a hybrid way so he can also spend time with his daughter.

Doug Frame - Quorum
Doug Frame - Quorum

Employee Stories:

Doug Frame

Father Doug Frame, 54, is a business development manager for IT firm Quorum. He works part-time hours in a hybrid way so he can also spend time with his daughter.

What flex do you have?

I work three days a week and I can control when those hours are to suit the business and myself. I have flexibility on location too. I work from home, the office, or client sites.

 

How did this flex come about?

One of Quorum’s directors called me about a role. I used to work very long hours in my previous job and be away three or four nights a week. I was too tired to do anything when I got back. My daughter was growing and changing so fast, and I was missing it all. When I got the call from Quorum I was really honest and said I didn’t want a fulltime role. The response was really positive, they said ‘great, how about part-time?’. It just wasn’t a big issue.

What does this flex allow you to do outside of work?

If I need to go and collect my eight-year-old daughter from school, I won’t think twice about it. On Fridays she finishes at lunchtime and I’ll take her swimming, to McDonalds, or to Waterstones for a look at the books and drink in the café. That’s so much more important to me than my old 5.30am starts from a hotel room in London.

I also have time to do DIY, I enjoy clay pigeon shooting, or just read a book. I love my job. But I want a life outside of work too.

What does your flex mean for your work and home life overall?

Lots of people say you can’t do sales part-time. But I meet my targets, my clients are happy, and I have a much better quality of life. I’m trusted to get my job done the way I think best. It’s not about being in an office 9am to 5.30pm every day, it’s about relationships and doing the right things.

I’m lucky we have a tradition of part-time working at all levels within Quorum. I know that’s not the case everywhere. Our culture means we celebrate success and recognise achievements, and as a result we are more focussed on what colleagues are actually doing, rather than the hours they’re working (or not working).

While working flexibly means that we can prioritise non-work activities when needed, personally I never lose sight of the fact that I have a commitment and responsibility to the company. Flexible working means I can choose the best way of making sure everyone – including me – gets the focus needed.”

“Lots of people say you can’t do sales part-time. But I meet my targets, my clients are happy, and I have a much better quality of life.”

Do you need support with flexible working?

Consultancy

Go Flex - Flexibility Works

  • Go Flex – Our programme to help you create the flex culture you want. Includes working closely with senior leaders and staff teams, and creating a plan people buy into and that you can follow.
  • Bespoke consultancy – We draw on our vast experience to deliver highly tailored change management support including creating flex for frontline roles, trialling new ways of working, leveraging flex in recruitment and measuring impact.
  • Flexible working policy review – The UK’s law on flexible working changed in April 2024, we’ll help make sure your flexible working policy is up to date.

View all consultancy services

Our Training & Workshops Training - Flexibility Works

  • Flex for line managers half-day workshop – A fast and practical way to support your managers in leading flexible teams effectively, including how to handle flex requests that feel tricky to support, and workers who don’t want to come to the office.
  • Half-day workshop for hybrid teams – Free interactive workshop to boost wellbeing and productivity in hybrid teams.
  • Bespoke training and workshops – Tailored content for your organisation’s specific needs. Always interactive. Can stand-alone or slot into a team day or event.
  • 6 module hybrid training – For managers or whole teams, includes how to communicate and collaborate in a hybrid environment, how to motivate staff and ensure wellbeing.
  • Career returners workshop – For people who’d like to return to work after a career break. We cover workers’ rights around flex, varieties of flex and how to ask for it.

View all training and workshops

Flexible Working Accreditation

Policy Review - Flexibility WorksWe’re developing Scotland’s first good practice standard for flexible working that will provide a supportive framework for employers to increase their flexible offer and showcase their flexible culture.

Learn more now

  •  

Free Resources

Free Flexible Working Resources - Flexibility Works
  • Business case for flex – The hard data you need to convince yourself, or someone else, that flex is good for business
  • Case studies – Stories from employers and workers on how flex works for them.
  • Flexible working for managers and individuals - Our essential guide to all things flex.
  • Working well as a hybrid team – Our series of short videos for teams and/or managers will help hybrid teams work effectively and promote wellbeing.
  • Hybrid working for managers – Our practical guide for managers on how to approach hybrid and manage hybrid teams successfully.

View all free resources

Testimonials

Testimonials - Flexibility WorksRead testimonials from the businesses and organisations we've supported with flexible working.

Consultancy

  • Go Flex – Our programme to help you create the flex culture you want. Includes working closely with senior leaders and staff teams, and creating a plan people buy into and that you can follow.
  • Bespoke consultancy – We draw on our vast experience to deliver highly tailored change management support including creating flex for frontline roles, trialling new ways of working, leveraging flex in recruitment and measuring impact.
  • Flexible working policy review – The UK’s law on flexible working changed in April 2024, we’ll help make sure your flexible working policy is up to date.

View all consultancy services

Our Training & Workshops

  • Flex for line managers half-day workshop – A fast and practical way to support your managers in leading flexible teams effectively, including how to handle flex requests that feel tricky to support, and workers who don’t want to come to the office.
  • Half-day workshop for hybrid teams – Free interactive workshop to boost wellbeing and productivity in hybrid teams.
  • Bespoke training and workshops – Tailored content for your organisation’s specific needs. Always interactive. Can stand-alone or slot into a team day or event.
  • 6 module hybrid training – For managers or whole teams, includes how to communicate and collaborate in a hybrid environment, how to motivate staff and ensure wellbeing.
  • Career returners workshop – For people who’d like to return to work after a career break. We cover workers’ rights around flex, varieties of flex and how to ask for it.

View all training and workshops

Flexible Working Accreditation

We’re developing Scotland’s first good practice standard for flexible working that will provide a supportive framework for employers to increase their flexible offer and showcase their flexible culture.

Learn more now

  •  

Free Resources

  • Business case for flex – The hard data you need to convince yourself, or someone else, that flex is good for business
  • Case studies – Stories from employers and workers on how flex works for them.
  • Flexible working for managers and individuals - Our essential guide to all things flex.
  • Working well as a hybrid team – Our series of short videos for teams and/or managers will help hybrid teams work effectively and promote wellbeing.
  • Hybrid working for managers – Our practical guide for managers on how to approach hybrid and manage hybrid teams successfully.
  •  

View all free resources

Testimonials

Read testimonials from the businesses and organisations we've supported with flexible working.